Information Collection and Use
We will collect and use personal information about you to respond to your request for products and services offered through this website. The information we collect may be from the following sources:
- Information provided by you in connection with obtaining quotes for home services including, but not limited to, Home warranty replacements. For example, you will be asked to provide your full name, address, telephone number, and other financial information depending upon your request.
- Information provided by you in connection with obtaining quotes for other products or services such as replacement or installation of energy efficient home warranty.
- Information provided by you in connection with obtaining a certain product or service offered by Secure Home Guard
- Information you provide us when you register to receive communications from us (such as your email address).
- Information you provide us through telephone and web based surveys, customer service correspondence, and general feedback.
- Information you provide us when you apply for a job with Secure Home Guard.
- We will never share your mobile subscriber information or your consent to receive text messages from Secure Home Guard with any third parties or affiliates
We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.
Information Sharing and Disclosure
We share personal information about you under the following circumstances:
As Permitted by Law – We may be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar legal process. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Secure Home Guard as otherwise required by law.
Business Transfer – As with any other business, it is possible that Secure Home Guard in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Secure Home Guard , including your personal information, customer and business account information, but would continue to be bound by this pledge unless you consent otherwise. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or material changes to the uses of your personal information, as well as any changes to choices you may have regarding your personal information.
How We Respond to “Do Not Track” Signals – Some web browsers provide a “Do Not Track” feature that sends a signal to websites you visit that you do not want to have your online activity tracked. We do not respond to Web Browser “Do Not Track” signals at this time.
Advertisements and Third Party Ad Servers
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. For instance, when visiting a third party website, you may receive a banner advertisement, a “pop up” window advertising Secure Home Guard , or a displayed a text link on the third party site. Please note that such advertisements are served by the third party website that you have visited and are not controlled by Secure Home Guard. In addition, such advertisements may be placed by third party ad servers or ad networks such as DoubleClick. Our third party partner may use technologies such as cookies and action tags to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by Secure Home Guard and our marketing partners, display advertising network partners, affiliates, and other campaign performance tracking and analytics service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We generally use cookies to reduce the time it takes for pages to load on your computer, to assist with customer tracking, to store the traffic source or marketing campaign that explains how you reached our site and to deliver targeted advertising on our website, websites owned by our sister companies, or websites of third parties. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
As is true of most web sites, we gather certain information automatically and store it in log files. The information we track may include such information as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, IP address and number of clicks. We may combine information that we obtain through the use of cookies with Personal Information, other aggregate or anonymous data, including a unique ID We may assign you.
Offering You Choices
Marketing Email Options – You may register to receive communications from us directly on our website or through a third party. Upon registering, we will periodically send you e-mails with offers and promotions. If you no longer wish to receive these communications, please let us know by sending an email to Secure Home Guard (You may also opt-out by clicking on the unsubscribe link in our emails).
Third Party Advertisers – Please note that Secure Home Guard can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications.
Confidentiality and Security
The security of your personal information is very important at Secure Home Guard and we take a number of steps to safeguard it. For example, we limit access to personal information to those employees or agents who assist us in providing requested products and services to you and maintain physical, electronic, and procedural safeguards that comply with federal standards to guard personal information about you.
When you enter sensitive information (such as a Social Security number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at Secure Home Guard
Surveys
We may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information for market research purposes and to improve our services. We will occasionally provide anonymized aggregated statistics about our users in reports to third parties. These reports will not identify individual users.
We may use a third party service provider to conduct these surveys; that company will be prohibited from using our users’ personal information for any other purpose.
Third Party Links
This Privacy Pledge applies to all information that you provide to Secure Home Guard . However, when you visit websites to which Secure Home Guard links, keep in mind you will be interacting with a third party that operates under its own privacy and security policy. If you choose to obtain certain services through a third party site, the data collected by the third party is governed by that third party′s privacy pledge. A third party site will also have its own policy regarding the use of cookies and clear gifs. We encourage you to review the privacy pledges of any other service provider from whom you request services.
Opt Out
You may opt out of receiving calls/SMS/MMS/Emails from Secure Home Guard at any time by engaging in any of the following reasonable means:
(1) Fill out this Opt Out Form Click Here https://forms.gle/t2PRaVvDTqF8LVTN9
(2) Notifying a Secure Home Guard customer service representative that you no longer wish to be contacted by Secure Home Guard and are revoking your consent to be contacted; or
(3) Responding to any SMS, mobile, or text message you receive from Secure Home Guard in accordance with the express written instructions of that particular messaging program. At any time, you may update your preferred method of contact by emailing: info@SecureHomeGuard.com You agree to notify any particular Provider directly if you no longer want to receive communications from them. You further agree that Secure Home Guard is not responsible for a Provider’s failure to follow your or our instructions to stop contacting you.
Secure Home Guard is not a lender or a creditor. Secure Home Guard is not an agent of either you or any Provider. Except as otherwise provided for in your state (please see the Licenses section of the Websites), Secure Home Guard is not acting as your agent or as the agent of any Provider. Secure Home Guard ’ services are only administrative. You agree you will rely on your own judgment and research independent of any communications or information you receive from Secure Home Guard in deciding which available product, terms and Provider best suits your needs and financial situation.
Social Media Features
Our Web site includes Social Media Features, such as the Facebook Like button. This Feature may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy pledge of the company providing it.
Framing
In some cases, we may use third parties to operate portions of the Secure Home Guard website. Although the particular section of the website may have a similar appearance as the Secure Home Guard site, information submitted through these outside third parties are subject to that company′s privacy pledge unless otherwise stated. For example, personal information submitted through our Affiliate Program is subject to the Commission Junction privacy pledge.
A Special Note about Children’s Privacy
You must be at least 18 years old to use this website. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the services offered on our website only in conjunction with your parents or guardians. Please see our Terms of Use for more information.
Changes to this Privacy Pledge
Secure Home Guard may update or modify this Privacy Pledge from time to time. If there are material changes to this Privacy Pledge or in how Secure Home Guard will use your personal information, we will post such changes here. You will be notified by email if any of the material changes that affect the use of your personal information before it takes effect and asked to opt-in to the new use of your personal information. If you do not agree with the changes to how your information will be used, please do not continue to use this website.
By using this site, you signify your assent to the Secure Home Guard Privacy Pledge. If you do not agree to this pledge, please do not use any of the Secure Home Guard site. We reserve the right to make changes in this pledge at any time. Please check the pledge each time you use our website to ensure you are aware of any changes in our privacy practices.
Our Privacy Pledge will indicate the date it was last updated. Your continued use of our site will signify your acceptance of the changes to our Privacy Pledge.